FAQ

Yes! We offer free express shipping on all orders over €250. Orders are delivered within 1–2 business days across Europe via FedEx, UPS or DHL Express.

Shipping costs are calculated at checkout based on your delivery address. You will see the exact cost before completing your order.

No — shipping is charged separately at checkout. Product prices shown on the website do not include shipping costs.

Yes, we ship worldwide. Delivery outside Europe takes 2–5 business days via FedEx, UPS or DHL Express. International shipping costs are calculated at checkout.

Within Europe: 1–2 business days. Outside Europe: 2–5 business days. All orders are shipped via express courier and fully tracked.

Yes. Once your order has been dispatched you will receive an email with your tracking number so you can follow your order every step of the way.

Yes, we are open and accepting orders. Shop our full collection at hknbeautiful.com and place your order directly through the store.

Absolutely. Every item sold at HKN Beautiful is 100% authentic and sourced directly from brands or their authorised distributors through our partner BrandsGateway. We are an officially certified reseller.

HKN Beautiful is an authorised partner of BrandsGateway, certified by the CEO of BrandsGateway. All luxury fashion goods come with original brand tags and packaging where applicable.

Yes. We accept returns within 14 days of delivery, provided the item is unused, in its original condition and with all original tags attached. Please contact us at info@hknbeautiful.com to initiate a return.

Return shipping costs are the responsibility of the customer unless the item received was incorrect or defective.

Once we receive and inspect the returned item, refunds are processed within 5–7 business days back to your original payment method.